PROMO EXTENDED TO 30 SEPT 2021

Enjoy up to
3x Mesra Points*

when you refuel with Setel

PROMO EXTENDED TO 30 SEPT 2021

Enjoy up to 3x Mesra Points​ when you refuel with Setel*

Unlock new levels and earn up to 3x Mesra points

From 1st April to 30th Sept 2021, the Mesra points for each tier are as shown in the table below:

PHYSICAL
MESRA CARD

JUNIOR
LEVEL

EXPLORER
LEVEL

HERO
LEVEL

Timeline With Icon

1X POINTS

1.5X POINTS

2X POINTS

3X POINTS

You can only level up by purchasing fuel with the Setel App

Earn 0 – 99 Mesra points monthly

Earn 100 – 279 Mesra points monthly

Earn at least 280 Mesra points monthly

You will instantly level up as soon as you’ve met the minimum requirements of each tier. The amount of points collected within a calendar month will also determine your tier for the following month.

Unlock new levels and earn up to 3x Mesra points

From 1st April to 30th June 2021, the Mesra points for each tier are as shown in the table below:

PHYSICAL MESRA CARD

1X POINTS

You can only level up by purchasing fuel with the Setel App

JUNIOR LEVEL

1.5X POINTS​

Earn 0 – 99 Mesra points monthly

EXPLORER LEVEL

2X POINTS​

Earn 100 – 279 Mesra points monthly

HERO LEVEL

3X POINTS

Earn at least 280 Mesra points monthly

You will instantly level up as soon as you’ve met the minimum requirements of each tier. The amount of points collected within a calendar month will also determine your tier for the following month.

How to get your bonus Mesra points on Setel

Just follow the steps below

Step 1 Download

Step 1

Launch Setel App

Step 2 Link

Step 2

Activate your virtual Mesra Card. If you have a physical Mesra Card, contact us to transfer your Mesra points to Setel.

Step 3 Refuel

Step 3

Head to a PETRONAS station near you and purchase fuel with the Setel App

Level Hero

Step 4

Enjoy up to 3x Mesra points* for every 1 litre of fuel purchased

Earn & redeem your Mesra points for rewards ​

Here’s how you can get the most out of your Mesra points

Convert your Mesra points to Setel Credit and refuel or shop at PETRONAS Stations

Find out more

Redeem exciting deals from Mesra Rewards on the Setel App or Setel.com

Find out more

Earn & redeem your Mesra points for rewards ​

Here’s how you can get the most out of your Mesra points

Convert your Mesra points to Setel Credit and refuel or shop at PETRONAS Stations

Find out more

Redeem exciting deals from Mesra Rewards on the Setel App or app.setel.my

Find out more

Setel App

How to activate your Mesra Card on the Setel App

Logo Screen

STEP 1

Register for a Setel account or launch the Setel App. At the homepage, click on "More" and select "Mesra Card".

Activate Virtual Card Step 3

STEP 2

Click on "Activate" to activate your virtual Mesra Card.

Redeem Mesra Rewards Step 1

STEP 3

Done! You can now earn, check & redeem your Mesra points for exciting rewards on the app!

Setel.com

How to link or activate your Mesra Card on Setel.com

Browser Start 1

STEP 1

At setel.com/mesrarewards, register or login with your mobile number. Enter the verification code sent to your mobile phone.

Browser Start 2

STEP 2

Click on your username and select "Mesra Card". Click on "Activate" to activate your virtual Mesra Card. If you have a physical Mesra Card, contact customer support to transfer your points.

Browser Start 3

STEP 3

Done! You can now earn, check & redeem your Mesra points for exciting rewards on the app.setel.my!

Frequently Asked Questions

It will begin starting 1 April 2021.

As part of our efforts to digitalise the Mesra loyalty programme, we have revamped the programme to delight our customers better, where they can now enjoy a more rewarding experience.

We have simplified the refreshed Mesra membership tiering on Setel to 3 levels – Junior, Explorer & Hero.

All Mesra members will get 1x base Mesra point for every 1 litre of fuel purchased. Mesra members that purchase fuel via the Setel App will enjoy up to 3x Mesra points in total.

All Mesra members will still get 1x Mesra point for every RM1 spent at Kedai Mesra.

We have simplified the refreshed Mesra membership tiering on Setel to 3 levels – Junior, Explorer & Hero. You can now level up and enjoy up to 3x Mesra points when purchase fuel with the Setel App. All Mesra members will still get 1x Mesra point for every RM1 spent at Kedai Mesra.

From 1st April to 30th Sept 2021, the Mesra points for each tier are as shown in the table below:

 

Membership Tiers

Mesra Points per litre of fuel

Requirements to level up

Swipe Physical Mesra Card

1x points

You can only level up by purchasing fuel with the Setel App.

Download today!

Junior (Setel App)

1.5x points

Earn 0-99 Mesra points monthly

Explorer (Setel App)

2x points

Earn 100-279 Mesra points monthly 

Hero (Setel App)

3x points

Earn at least 280 Mesra points monthly 

You will instantly level up as soon as you’ve met the minimum requirements of each tier. The amount of points collected within a calendar month will also determine your tier for the following month.

Example:
You’ve succesfully collected 300 Mesra points in the month of April, you will instantly enjoy 3x Mesra points under the Hero level for April & May. Subsequently, if you’ve only collected 50 Mesra points in the month of May, you will only enjoy 2x Mesra points under the Explorer level in June.

(a) If you’re not an existing Setel user

You are required to successfully complete your registration on the Setel App or app.setel.my. You will only get to enjoy the bonus Mesra points under the Mesra membership tiers when you purchase fuel using the Setel App.

If you have a physical Mesra Card, we encourage you to link it with Setel and transfer all your Mesra points, to enjoy a seamless and more rewarding experience. You can follow the steps in the video here.

Click here to download the Setel App today!

(b) If you’re an existing Setel user

You will automatically enjoy up to 3x Mesra points when you purchase fuel using the Setel App.We encourage you to activate your virtual Mesra Card or linked physical Mesra card to redeem exciting deals on Mesra Rewards or redeem your Mesra points for Setel Credit, which can be used to purchased fuel or items from Kedai Mesra. Learn how to activate your virtual Mesra Card on Setel here: https://www.youtube.com/watch?v=fYdVYVAbFs4&t=1s

The Mesra membership tier is determined based on the amount of Mesra points earned for the month through purchases with the Setel App. You will level up instantly when you’ve met the minimum requirements for each tier.

If you do not meet the minimum requirements of each tier on a monthly basis, you will be downgraded by 1 level in the following month.

Example:

10 April 2021: You’ve successfully earned 50 Mesra points. You will enjoy 1.5x Mesra points for every litre of fuel spent under the Junior level.

21 April 2021: You’ve successfully earned 270 Mesra points. You will be instantly upgraded to Hero level and enjoy 3x Mesra points for every litre of fuel spent.

5 May 2021: You earned 0 Mesra points in the entire month of May. Starting 1 June 2021, you will enjoy 2x Mesra points for every litre of fuel spent under the Explorer level.

The amount of Mesra points collected within the calendar month will determine your level for the following month. To maintain your current level, you will need to meet the minimum requirements of your current level.

Mesra points redemption will not impact your Mesra membership tier. You will be able to continue enjoying the 3x Mesra points under the Hero level as long as you meet the minimum monthly requirements.

When you’ve reached the Hero level in April, you will continue to enjoy the 3x Mesra points under the Hero level in May. As you did not collect any Mesra points in May, you will only be entitled for 2x Mesra points under the Explorer level in June.

An extended 30-day grace period is not necessary as you will instantly level up as soon as you’ve met the minimum requirements. From 1st April to 30th Sept 2021, the minimum requirements to level up for each tier are as shown in the table below:

Membership Tiers

Mesra Points per litre of fuel

Requirements to level up

Swipe Physical Mesra Card

1x points

You can only level up by purchasing fuel with the Setel App.

Download today!

Junior (Setel App)

1.5x points

Earn 0-99 Mesra points monthly

Explorer (Setel App)

2x points

Earn 100-279 Mesra points monthly 

Hero (Setel App)

3x points

Earn at least 280 Mesra points monthly 

Not on Setel yet? Just download the Setel App today and you’ll instantly level up and enjoy 1.5x Mesra points under the Junior level, when you purchase fuel using the Setel App.

Click here to download the app now!

If you purchase with the Setel App, you will get:

Junior Level: 1.5x Mesra points for every litre of fuel purchased

Explorer Level: 2x Mesra points for every litre of fuel purchased

Hero Level: 3x Mesra points for every liter of fuel purchased

All Mesra membership tiers: 1x Mesra point for every RM1 spent at the Kedai Mesra

If you choose to swipe your physical Mesra Card instead, you will get:

  • 1x points for very litre of fuel purchased
  • 1x points for every RM1 spent at the Kedai Mesra

All Mesra members on the Setel App will begin at Junior level.

To reach Hero level, you’ll need to earn at least 280 Mesra points per month. To earn Mesra points and level up, just purchase fuel and Kedai Mesra items (Excluding bills, prepaid top-ups and cigarettes) with the Setel App.

Junior Level: 1.5x Mesra points for every litre of fuel purchased

Explorer Level: 2x Mesra points for every litre of fuel purchased

Hero Level: 3x Mesra points for every liter of fuel purchased

All Mesra membership tiers: 1x Mesra point for every RM1 spent at the Kedai Mesra

The more you purchase with the Setel App, the more Mesra points you’ll earn.

You can check your membership tier on the Setel App. You can also easily track the amount of Mesra points needed to unlock the next level. Here’s how:

  1. Just launch the Setel App.
  2. Click on “Rewards”.
  3. Click on your Junior / Explorer / Hero level to view more details.

All Mesra members on the Setel App will begin at Junior level, regardless of your Mesra points balance.

You will only enjoy the bonus Mesra points under each membership tier when you use the Setel App to pay for fuel at PETRONAS stations.

All Mesra membership tiers will only get 1x Mesra point for every RM1 spent at the Kedai Mesra regardless of payment method.

You will only enjoy the bonus Mesra points under each membership tier when you use the Setel App to pay for fuel at PETRONAS stations.

If you choose not to swipe your physical Mesra Card instead, you will only get 1x points for very litre of fuel purchased.

No, only one (1) Mesra Card can be linked with one (1) Setel account.

All points collected on your physical card can be transferred to your Setel account. Just contact customer support to transfer your points over. 

To view your total Mesra points on the Setel App, just click on the “Rewards” tab.

To view your total Mesra points on setel.com, just log in to your account and your total points will be displayed on the homepage.

Yes, the points validity is 3 years from transaction date.

No, staff and public will have the same points structure.

Level up now and enjoy up to 3x Mesra points!