Keep your Setel account safe

Protect your identity and prevent unauthorised transactions with these useful tips.

Account Safety Hero Subject

Verify your account

Confirm the ownership of your account and identity through the Electronic Know Your Customer (e-KYC) process.

Enable biometric authentication

Authorise all transactions using FaceID, TouchID, or fingerprint identification.

Enable passcode for Setel QR

Prevent unauthorised use of your Setel QR code.

Verify your email

To make sure only real people using valid emails are registered to Setel.

Pay attention to new login activities

We will notify you via app inbox and email (once verified) when there is a new login activity. Terminate the session if that is not you.

Link a trusted device

Protect your Setel account from unauthorised logins by connecting your Setel account to only one trusted device.

Control login attempts from unknown devices

Approve or reject login requests on your trusted device via push notification.

You will be logged out of your trusted device if the login request is approved.