Road tax renewals made simple

Renew road tax online with Setel, and have it delivered to your door step.

Subject
Out For Delivery

Doorstep delivery

The road tax wil be delivered to your location of choice.

Vehicle Details

Convenient

No more forms to fill. All your vehicle details stored on the Setel app.

Mesra Points

Earn Mesra points

Earn Mesra points instantly and redeem for fuel and rewards.

Out For Delivery

We’ll come to you

The road tax wil be delivered to your location of choice.

Vehicle Details

Convenient

No more forms to fill. All your vehicle details stored on the Setel app.

Mesra Points

Earn Mesra points

Earn Mesra points instantly and redeem for fuel and rewards.

How it works

Renew your road tax from the app, and have it delivered to your door step.

R1

Step 1

Launch Setel and tap Road tax.

R2

Step 2

Add or confirm vehicle and delivery details.

R3

Step 3

Pay using Setel Wallet or bank card.

R4

Step 4

Sit back, relax, while we deliver your road tax.

We can help you renew your motor insurance, too!

Complete your road tax renewal by purchasing motor insurance with Setel. Do it all with just a few taps through the app.

Group 14031

We can help you renew your motor insurance, too!

Complete your road tax renewal by purchasing motor insurance with Setel. Do it all with just a few taps through the app.

Group 1858

Frequently asked questions

Purchase

Of course!

You will be eligible if you meet all of the criterias below:

  1. Motor insurance policy hasn’t expired
  2. Road tax is maximum 2 months away from expiry
  3. The vehicle is less than 20 years old
  4. You are between 18-75 years old.
  5. Vehicle has no outstanding summons or has not been blacklisted
  6. Vehicle is not used for e-hailing purposes
  7. Vehicle is not motorcycle

No, you can’t renew your Road Tax until you have cleared all pending summons. And yes, you can renew your Road Tax if you have pending summons but as long as you are not blacklisted by the JPJ/Police.

Yes, you can renew your road tax but the road tax pricing will follow Peninsular Malaysia road tax pricing.

We charge a user amount of RM 15 for delivery fee(inclusive of printing fee, delivery fee & 6% SST) and RM5 for service fee.

Please contact our partner My Roadtax Store to resolve the issue at +603 7491 0102(Monday-Friday; 10am-7pm) or email general@myroadtax.store

Printing & delivery

You will receive an email from My Roadtax Store with your delivery tracking code within one working day after your road tax has been shipped. If you did not receive the road tax delivery after five working days, please contact our partner My Roadtax Store to resolve the issue at +603 7491 0102(Monday-Friday; 10am-7pm) or email general@myroadtax.store

We partnering with My Roadtax Store as our fulfilment partner. They are responsible to deliver your road tax and to process any refunds or request for any top-ups if necessary.

Please contact our partner My Roadtax Store to resolve any issue at +603 7491 0102(Monday-Friday; 10am-7pm) or email general@myroadtax.store

West Malaysia: 5 Working Days
East Malaysia: 5-7 Working Days (if road tax delivery address located in East Malaysia)

There are couple reasons for not receiving your Road Tax on time:

  1. Road Tax Blacklisted by JPJ
  2. Road Tax Partner Delivery Attempt Fail
  3. Incorrect Vehicle Details

 

Please contact our partner My Roadtax Store to resolve the issues stated above at +603 7491 0102 (Monday-Friday; 10am-7pm) or email general@myroadtax.store. Do provide the following information to ease the whole process:

Vehicle No.
NRIC
Insurance/Takaful Expiry Date

The courier services will attempt to redeliver for the 2nd time. If the 2nd attempt fails, your parcel will be redeliver to the nearest district stock center from your home.

Refund & topup payment

There is a slight possibility that our patner My Roadtax Store might call you to request for a minimal top-up payment or refunding back the differences as there could be a slight discrepancy between the initial payment purchase and the payment requested by JPJ.

This is solely because of the following:

  • Differences in vehicle categorization offered by JPJ (saloon vs non-saloon)
  • Differences in road tax cost for engine capacity (CC) for your car make and model

Upon filling the refund form successfully, it should take no longer than 14 working days for the refund to be reflected in your preferred bank account.

Can’t find the answer you’re looking for? Reach out to our customer support team.