The Setel Cashback Campaign is a promotional offer where you can receive a 10% cashback (capped at RM5) when you use Setel for KLIA Express and KLIA Transit tickets. This offer is valid over the counter, via the KLIA website, and the KLIA mobile app.

The campaign runs from 1st June to 1st December.

Each Setel user can redeem the cashback up to 3 times during the campaign period.

To use Setel, you need to download the Setel app, link your preferred payment method, and scan the QR code to pay at ERL touchpoints.

The cashback will be credited to your Setel Wallet within a certain period after the transaction. You will receive a notification in your Setel app.

Yes, the cashback offer is limited to the first 8,400 redemptions during the campaign period.

If you’re experiencing difficulties, please reach out to Setel’s customer service for assistance. You can reach them via the contact information provided in the Setel app.

Yes, as long as you have a valid payment method that can be linked to the Setel app, you can use Setel.

No, there is no minimum spending requirement. However, the cashback is capped at RM5 per transaction.

The cashback offer cannot be combined with other promotional offers or discounts unless explicitly stated.

There is no current plan to extend the cashback offer beyond the campaign period. However, any updates regarding this will be announced on our platform.

If a refund is issued, the cashback received for that transaction will be deducted from the refund amount.

Yes, the cashback offer applies to all KLIA Express and KLIA Transit tickets bought via Setel, over the counter, or through the KLIA website and mobile app.