UX Writer

We are looking for an experienced UX writer to join our Product team to drive the focus on enabling a seamless & frictionless experience with Setel. You’ll join a collaborative product design team that cares deeply about creating useful and intuitive digital products. You’ll work with team members across multiple teams to build a world-class user experience & to translate business concepts into a simple yet impactful product for all of our users.

In This Role You Will:
  • Write clear, consistent & concise content for our product interfaces across multiple touchpoints – including labels, navigational elements, feature onboarding and notifications.
  • Contribute to our design system to ensure consistency across our entire ecosystem of products. This includes establishing and evolving our brand voice, tone and content guidelines.
  • Collaborate with the product designer, research & marketing team to deliver compelling UX writing solutions.
  • Evangelize UX writing by presenting and rationalizing your work to the team and stakeholders throughout the product development lifecycle.
  • Make use of data and research outcomes to evaluate the impact of your content writing.
  • Maintain and document evolving content, brand, and voice/tone standards.

You’re a great fit if you have:

  • You have at least 2 years of writing experience – especially content for the web and mobile products. If you have other writing or UX experience that you think suitable for this role, feel free to apply anyway.
  • You have excellent English writing & editing skills.
  • You have excellent verbal communication skills.
  • You can effectively work on multiple projects and manage deadlines.
  • You have a people-focused design mentality and want to design and build products/features that truly have a meaningful impact.
  • You can work independently in a fast-paced environment.
  • A holistic user experience problem solver that considers every facet of the
    user journey.
  • Please provide a portfolio of work that shows a range of content you’ve created. Also, include a brief explanation in your application of why you’re excellent for this role while highlighting your portfolio. Applications without a portfolio are unlikely to be considered.

Bonus Qualifications