Social Media & Community Executive

The Social Media & Community executive is someone who is an avid social media user who is passionate about driving relevant and effective content marketing and be a brand steward in the social media space. In this role, you’ll have an opportunity to work closely with internal and external stakeholders to execute social media content/campaigns, liaise and build relationship with key influencers/community for the brand. You should have excellent communication skills, be able to multitask and liaise with multiple stakeholders in carrying out your daily tasks.

In This Role You Will:
  • Design, build and maintain our social media strategy & presence.
  • Navigate through social media solutions to identify trends and customer insights with the objective of building relevant and inspiring content.
  • Create original content, text and video
  • Manage postings of content and respond to social followers
  • Handle traffic and follower engagement on Setel’s social media platforms
  • To measure and track performance of social media content/campaigns, to produce report and ROI gained
  • Monitor web traffic driven from social content
  • Identify, establish and build a relationship with key influencers/communities
  • Collaborate and work closely with internal and external stakeholders, agencies, vendors and partners to ensure smooth execution of daily tasks
  • Monitor social chatter and report brand & competitive activities
  • Stay updated with the latest social trends, tools and competitive activities

You’re a great fit if you have:

  • Degree in Marketing/Mass Communications/Business Administration with minimum 2-3 years of working experience in marketing/branding/social media background
  • Well versed and enjoy working on social media platforms such as Facebook, Instagram, Twitter, and YouTube
  • Strong written and verbal communications skills in English and Malay
  • Excellent presentation and speaking skills
  • Strong command of Microsoft PowerPoint and Excel
  • Experience in project management is an added advantage
  • Able to adapt and perform in a fast moving environment

Bonus Qualifications