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Social Media & Community Executive

The Social Media & Community executive is someone who is an avid social media user who is passionate about driving relevant and effective content marketing and be a brand steward in the social media space. In this role, you’ll have an opportunity to work closely with internal and external stakeholders to execute social media content/campaigns, liaise and build relationship with key influencers/community for the brand. You should have excellent communication skills, be able to multitask and liaise with multiple stakeholders in carrying out your daily tasks.

In This Role You Will:
  • Design, build and maintain our social media strategy & presence.
  • Navigate through social media solutions to identify trends and customer insights with the objective of building relevant and inspiring content.
  • Create original content, text and video
  • Manage postings of content and respond to social followers
  • Handle traffic and follower engagement on Setel’s social media platforms
  • To measure and track performance of social media content/campaigns, to produce report and ROI gained
  • Monitor web traffic driven from social content
  • Identify, establish and build a relationship with key influencers/communities
  • Collaborate and work closely with internal and external stakeholders, agencies, vendors and partners to ensure smooth execution of daily tasks
  • Monitor social chatter and report brand & competitive activities
  • Stay updated with the latest social trends, tools and competitive activities

You’re a great fit if you have:

  • Degree in Marketing/Mass Communications/Business Administration with minimum 2-3 years of working experience in marketing/branding/social media background
  • Well versed and enjoy working on social media platforms such as Facebook, Instagram, Twitter, and YouTube
  • Strong written and verbal communications skills in English and Malay
  • Excellent presentation and speaking skills
  • Strong command of Microsoft PowerPoint and Excel
  • Experience in project management is an added advantage
  • Able to adapt and perform in a fast moving environment

Bonus Qualifications

Setel Ventures Sdn Bhd is fully committed to the protection of Personal Data and the compliance of Personal Data Protection Act 2010 (“Act”). Setel Ventures Sdn Bhd assures that any Personal Data collected, stored, processed and used for the purpose of this registration/application shall comply with the requirements of the Act and only to be used within the Setel Ventures Sdn Bhd.

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