Guna Setel untuk peluang menang hadiah sehingga RM375,000! Info lanjut

Get 10x Mesra Points for
every RM1 spent*
Register with promo code c-tenx

Promotion period: 1st April to 30th June 2021

Applicable for new Setel Users

Enjoy 10x Mesra points for every RM1 spent on fuel, Kedai Mesra purchases, Setel top-up and Deliver2Me, when you pay using the Setel App at PETRONAS stations.*

Step 1

Step 1

Download Setel App and register with promo code c-tenx. You can also register via setel.com

Step 2

Step 2

Link your physical Mesra Card with Setel or activate your virtual Mesra Card

Step 3

Step 3

Top up and/or purchase with Setel App

Step 4

Step 4

Enjoy 10x Mesra points* for every RM1 spent on the app

Did you know, that you can top up your Setel Wallet with cash?Learn how

More reasons for you to download the Setel App

Enjoy a seamless and more rewarding experience with Setel

Automatically earn Mesra points without the physical card.

Automatically earn Mesra points without the physical card.

Redeem your Mesra points for exciting deals

Redeem your Mesra points for exciting deals

 Convert your Mesra points to Setel Credit for fuel and Kedai Mesra purchases

Convert your Mesra points to Setel Credit for fuel and Kedai Mesra purchases

Skip the queue at the counter & pay for fuel from your vehicle

Skip the queue at the counter & pay for fuel from your vehicle

How to link or activate your Mesra Card on the Setel App

STEP 1

STEP 1

Register for a Setel account or launch the Setel App. At the homepage, click on "More" and select "Mesra Card".

STEP 2

STEP 2

If you have a physical Mesra Card, key in your IC number & 17-digit Mesra Card number. Else, click on "Activate" to activate your virtual Mesra Card.

STEP 3

STEP 3

Done! You can now earn, check & redeem your Mesra points for exciting rewards on the app!

How to link or activate your Mesra Card on setel.com

STEP 1

STEP 1

At setel.com/mesrarewards, register or login with your mobile number. Enter the verification code sent to your mobile phone.

STEP 2

STEP 2

Click on your username and select "Mesra Card". If you have a physical Mesra Card, key in your IC number & 17-digit Mesra Card number. Else, click on "Activate" to activate your virtual Mesra Card.

STEP 3

STEP 3

Done! You can now earn, check & redeem your Mesra points for exciting rewards on setel.com!

Frequently Asked Questions

How do I get to enjoy the 10x Mesra points promotion?

  1. This promotion is open to all non-Setel users.
  2. You are required to successfully complete your registration with promo code c-tenx on the Setel App or setel.com.
  3. If you have a physical Mesra card, please link it with your Setel account. If not, please activate your virtual Mesra Card on the Setel App or setel.com.
  4. To start earning your 10x Mesra points, you may complete any of the following transactions with the Setel App:
    • Top up your Setel Wallet
    • Pay for items at Kedai Mesra (Excluding bills, prepaid top-ups and cigarettes)
    • Pay for items with Deliver2Me
    • Pay for fuel at PETRONAS stations
  5. You will enjoy 10x Mesra points for every RM1 spent on the Setel App for your first 30 days upon completed user registration, capped at a maximum of 800 Mesra points.
  6. Track your progress under “My Badges” on the Setel App or setel.com, to maximise your 10x Mesra points benefit!

Promotion period: 1 April 2021 to 30 June 2021

How long can I enjoy this 10x Mesra points promo?

You can enjoy the 10x Mesra points promo for 30 days, starting from the date you complete your registration on Setel, capped at a maximum of 800 Mesra points.

No worries, after the 30-day promo period has ended or you’ve reached your 800 Mesra points limit (whichever comes first), you will still get to enjoy up to 3x Mesra points when you purchase fuel with the Setel App.

Promotion period: 1 April 2021 to 30 June 2021

How does the refreshed Mesra membership tiers work?

We have simplified the refreshed Mesra membership tiering on Setel to 3 levels – Junior, Explorer & Hero. You can now level up and enjoy up to 3x Mesra points when purchase fuel with the Setel App. All Mesra members will still get 1x Mesra point for every RM1 spent at Kedai Mesra.

From 1st April to 30th June 2021, the Mesra points for each tier are as shown in the table below:

I have an existing Setel account. Am I eligible for this 10x Mesra points promotion?

This is a campaign targeting non-Setel users. From time to time, we will run promotions for existing Setel customers as well. Do check out our latest promo where existing Setel customers get to enjoy up to 3x Mesra points when they purchase fuel with the Setel App.

You can get more information here.

Can I submit a physical receipt on the Setel App or setel.com to earn my 10x Mesra points?

You can only earn your 10x Mesra points by transacting with the Setel App.

You may complete any of the following transactions below:

  1. Top up your Setel Wallet
  2. Pay for items at Kedai Mesra (Excluding bills, prepaid top-ups and cigarettes)
  3. Pay for items with Deliver2Me
  4. Pay for fuel at PETRONAS stations

How long will it take for the 10x Mesra points to be credited into my account?

You will receive a 10x Mesra points badge immediately upon completing your registration with promo code c-tenx on the Setel App or setel.com.

With the 10x Mesra points badge, you will be able to receive your 10x Mesra points immediately for every RM1 spent for 30 days, starting from the date of completed registration on Setel, capped at a maximum of 800 Mesra points for purchases made through the Setel App.

How to view your Badge:

On the Setel App

Launch the Setel App.
Go to “Rewards”.
Click on “Badges”.

On setel.com

Visit setel.com and log in to your account.
Click on your username.
Select “Badges” from the dropdown menu.

Will I be able to enjoy further benefits after the 10x Mesra points promotion ends?

Yes! You will get to enjoy up to 3x Mesra points when you purchase fuel with the Setel App. The membership levels and points structure will be as follows:

Membership TiersMesra Points per litre of fuelRequirements to level up
Swipe Physical Mesra Card1x points

You can only level up by purchasing fuel with the Setel App. Download today!

Junior (Setel App)1.5x pointsEarn 0-99 Mesra points monthly
Explorer (Setel App)2x pointsEarn 100-279 Mesra points monthly
Hero (Setel App)3x pointsEarn at least 280 Mesra points monthly

You can get more information on the new Mesra membership tiers here.

Will my Mesra points earned in this promotion contribute towards the requirement to level up in the Mesra membership tiers?

Unfortunately, the Mesra points earned in this promotion will not contribute towards the requirement to level up in the Mesra membership tiers. You can only start earning Mesra points to level up the Mesra membership tiers when:

  • Your 30-day promotion period has ended; or
  • You’ve reached your maximum limit of 800 Mesra points (whichever comes first)

What would happen to my 10x Mesra points if I registered for a Setel account and spent during my first 30 days, but did not link my physical Mesra card immediately?

If you’ve registered for a Setel account, you will automatically get a virtual Mesra Card. If you have registered with the promo code c-tenx, you will be able to enjoy 10x Mesra points for every RM1 spent immediately.

However, if you have an existing physical Mesra Card, we encourage you to link your card by following these steps:

On the Setel App
  1. Launch the Setel App and tap on “More”.
  2. Select “Mesra Card” from the dropdown menu.
  3. You will see a virtual Mesra Card because the system automatically issues a new virtual Mesra Card for all Setel users.
  4. Click on “Link & Transfer Points” and key in your IC number.
  5. Key in the 17 digits on your existing physical Mesra Card and click on “Continue”.
  6. Congratulations, you’ve successfully linked your physical Mesra Card with your Setel account. All of your Mesra points earned via the physical card and/or virtual Mesra Card will be combined.
  7. Click on the “Rewards” tab to view your total Mesra points.
On setel.com
  1. Visit setel.com and log in to your account.
  2. Hover to the top right corner and click on your username.
  3. Select “Mesra Card” from the dropdown menu.
  4. Click on “Link & Transfer Points” and key in your IC number.
  5. Key in the 17 digits on your existing physical Mesra Card and click on “Continue”.
  6. Congratulations, you’ve successfully linked your physical Mesra Card with your Setel account. All of your Mesra points earned via the physical card and/or virtual Mesra Card will be combined.
  7. Head back to the homepage to view your total Mesra points.

Where can I read the full terms and conditions of the promotion?

You can read the full terms and conditions of the promotion here.

Where can I view my 10x Mesra points Badge?

On the Setel App

Launch the Setel App.
Go to “Rewards”.
Click on “Badges”.

On setel.com

Visit setel.com and log in to your account.
Click on your username.
Select “Badges” from the dropdown menu.

How do I link my current physical Mesra Card with Setel?

On the Setel App
  1. Launch the Setel App and tap on “More”.
  2. Select “Mesra Card” from the dropdown menu.
  3. You will see a virtual Mesra Card because the system automatically issues a new virtual Mesra Card for all Setel users.
  4. Click on “Link & Transfer Points” and key in your IC number.
  5. Key in the 17 digits on your existing physical Mesra Card and click on “Continue”.
  6. Congratulations, you’ve successfully linked your physical Mesra Card with your Setel account. All of your Mesra points earned via the physical card and/or virtual Mesra Card will be combined.
  7. Click on the “Rewards” tab to view your total Mesra points.
On setel.com
  1. Visit setel.com and log in to your account.
  2. Hover to the top right corner and click on your username.
  3. Select “Mesra Card” from the dropdown menu.
  4. Click on “Link & Transfer Points” and key in your IC number.
  5. Key in the 17 digits on your existing physical Mesra Card and click on “Continue”.
  6. Congratulations, you’ve successfully linked your physical Mesra Card with your Setel account. All of your Mesra points earned via the physical card and/or virtual Mesra Card will be combined.
  7. Head back to the homepage to view your total Mesra points.

What should I do if the PETRONAS station is no longer issuing physical Mesra Cards? Can I still be eligible for this promotion?

Yes, you are still eligible for this promotion. All you need to do is complete your registration with promo code c-tenx on the Setel App or setel.com.

A new virtual Mesra Card will automatically be issued to your Setel account. We encourage you to activate your virtual Mesra Card by following the steps below:

On the Setel App

Launch the Setel App and tap on “More”.
Select “Mesra Card” from the menu.
Click “Activate” and key in your IC number.

On setel.com

Visit setel.com and log in to your account.
Hover to the top right corner and click on your username.
Select “Mesra Card” from the dropdown menu.
Click “Activate” and key in your IC number.

What happens if I’ve lost my physical Mesra card?

Please report your lost card directly to Mesralink (1 300 22 8888) within 48 hours from the reported lost date.

You can obtain your new virtual Mesra Card by completing your registration via the Setel App or setel.com. Register with promo code c-tenx and enjoy 10x Mesra points for every RM1 spent!

I do not have a physical Mesra Card, how can I get one?

As part of our initiative to digitalise the Mesra Loyalty Programme, you can now obtain a virtual Mesra Card by completing your registration via the Setel App or setel.com.

Complete your registration via the Setel App or setel.com with promo code c-tenx and enjoy 10x Mesra points for every RM1 spent!

A new virtual Mesra Card will automatically be issued to your Setel account. We encourage you to activate your virtual Mesra Card by following the steps below:

On the Setel App

Launch the Setel App and tap on “More”.
Select “Mesra Card” from the menu.
Click “Activate” and key in your IC number.

On setel.com

Visit setel.com and log in to your account.
Hover to the top right corner and click on your username.
Select “Mesra Card” from the dropdown menu.
Click “Activate” and key in your IC number.

Can I link more than one Mesra Card number with my Setel account?

No, only one (1) Mesra Card number can be linked with one (1) Setel account.

What happens to my existing Mesra points when I link my existing physical Mesra card with Setel?

All points collected on your physical card will be reflected in your virtual Mesra account once you link your existing physical Mesra Card with Setel.

To view your total Mesra points on the Setel App, just click on the “Rewards” tab.

To view your total Mesra points on setel.com, just log in to your account and your total points will be displayed on the homepage.

Is it safe to use my mobile phone at stations?

Setel is safe to be used at the petrol station before and after refuelling, with compliance to the station safety guidelines provided. If you’re using Setel to pay for fuel at the station, you may refer to the station safety guidelines that can be found in the app right before your purchase:

Car drivers:

Park at a Setel enabled fuel pump.
Launch Setel.
Select pump number and fuel amount.
Once the pump is ready, turn off your car engine, put your phone away and step out to refuel.
Do not use your phone or re-enter your car while refuelling!

Motorcycle riders:

Park at a Setel-enabled fuel pump and turn off your engine.
Launch Setel.
Select pump number and fuel amount while seated on your motorcycle.
Once the pump is ready, put your phone away and step down to refuel.
Do not use your phone while refuelling!

*This promotion is only valid for 30 days, starting from the date of completed registration on Setel and capped at a maximum of 800 Mesra points, whichever comes first. Thereafter, you can enjoy up to 3x Mesra points when you purchase fuel with Setel. Click here to view terms and conditions.